The buyers who come from Those Country do not need to worry about the customs clearance, we will do the customs clearance and pay tax.

    EU country:Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, France, Spain, Netherlands, Lithuania,Luxembourg, Latvia, Germany, Portugal, Romania, Slovakia, Slovenia, Sweden, Hungary, Poland, Greece, Italy,Finland, Bulgaria.

   Others:Russia, Kazakhstan,Republic of Belarus,Singapore,Vietnam,Australia,Philippines,United Arab Emirates,Canada,The USA,Mexico.

Shipping time:about 55-80 days.

If your country is not listed,please contact us!

Specification: full suspension mountain bike / downhill mountain bike / double suspension bicycle / deore 12S suspension bikes

Feedback:

(1)Your satisfaction is the most valuable thing we are after, if anything unexpected happen, we are always ready to serve you and solve it with most reasonable solutions.

(2)You are always welcomed to contact us at anytime, all messages will be replied within 24 hours, we will do our best to bring you a joyful shopping expericence with us.

Welcome to the store！

     We are bike factory in shenzhen China which is specializing in bike products over 15 years.We are a brand manufaturer and reliable OEM supplier having so many distributors and exclusivities in overseas. We support wholesale of all products. If you want to exploit your local market.You can negotiate cooperation with our customer service, we can provide you competitive price based on your quantity.(Note: if there is only one, then the price will be the link price)

Note to buy:

(1) Note:Due to different production batches, slight difference in configuration and painting is normal. But we guarantee that 100% of them are genuine original and absolutely value for money.

The difference between configuration and painting and publicity pictures will not be used as a reason for return. Thank you!

(2)About collision: before delivery, we have packed it strictly, but we still can't rule out the phenomenon of transportation   wear and collision. I hope you can understand! If parts are damaged due to serious collision, please contact us as soon as possible after receiving the goods, and provide pictures and videos. We will provide new parts for free and maintenance methods. Please be aware that transportation damage is not returned as a quality problem.

(3)About customer service: the problem of rubbing or scraping paint due to transportation is an unavoidable problem in long-distance transportation. It can be covered by stickers or nail polish. The effect is very good. Parts are damaged and photographed. Our company will solve the problem according to the specific circumstances and customers, such as products will not affect the normal use, and will not be returned as a quality problem.

     Bicycles are mechanical goods. Mechanical goods are adjustable. If the problems that can be solved through adjustment are not quality problems, please know.

(4)When installing the bicycle pedal, you need to use a lot of force to tighten the pedal, otherwise it will slip. Please use the maximum force you can use to tighten the bicycle pedal.

(5)About the logistics transportation timeliness: the logistics transportation timeliness depends on the busy and idle of the logistics. As some models of bicycles have magnets, they may not be able to use air transportation, but can only be transported by sea or land. Therefore, please consult the customer service separately for the logistics transportation timeliness, which is not completely subject to the transportation timeliness on the page, but subject to the actual transportation timeliness. But we will try our best to send the goods quickly, and urge the logistics company to deliver the goods for you quickly!

Note: Therefore, the logistics transportation time will not be taken as the reason for free return. Of course, we will deliver goods for you as soon as possible, and if you have requirements for transportation timeliness, you can contact our customer service first, and our customer service will be happy to answer for you.

(6)Our company's delivery personnel will check the good condition of the goods before delivery and record the video. If you have any problems after receiving the goods, please report them to our customer service within 48 hours after signing, and we will handle the problems properly for you! If it exceeds 48 hours, it is considered to be caused by human factors.

Of course, these terms are just to prevent some people with bad intentions. If you are a really kind customer, even if you reflect the problem after more than 48 hours, we will try our best to deal with it for you!

(7)Because bicycles are huge goods, the freight is very expensive, so if you return them due to non quality problems, you need to pay the round-trip freight and 30USD packing loss for each bicycle. If the bicycle has been ridden, we will charge 10% – 30% of the depreciation fee. If the bicycle is damaged in the return process, we will also charge the corresponding parts fee. Thank you very much!

(8)Due to different measurement methods and surveyors, the data obtained are not the same, and the various sizes introduced in the introduction of commodities are only for reference (including but not limited to: weight and size).

Small error in size or weight will not be taken as the reason for free return, thank you!

(9)Excemption clause: In case that seller are impossible to perform the duties provided herein on account of natural disasters, war or other causes of Force Majeure.The seller shall not hold liable for non-delivery or delay in delivery of the order .

Customers who place orders agree with the above rules by default, thank you!

Warranty and Guarantee:

Return accepted if it's quality problem or wrong item sent, we will pay all cost. If it is not quality problem, customer is responsible for all cost including shipping cost we paid. Please return within 7 days after receiving.

Attention: Please keep the items in original conditions and take pictures of the defective part, then contact us before sending it back.